Solar Boss – Privacy Policy


Last updated: October 2025

Solar Boss (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information responsibly. This policy outlines how we collect, use, and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).


1. Information We Collect

We may collect personal information directly from you when you request a quote, contact us, or complete a form on our website, communicate with our team, or use our products or services.

This information may include your name, address, email, phone number, property or energy usage details, and financial information (where relevant for rebate or finance applications).

We may also collect non-personal data automatically through cookies, analytics tools, and web logs (such as IP address, browser type, and website usage).

2. How We Use Your Information

  • Provide and manage our solar and energy services.
  • Respond to your enquiries and prepare accurate system quotes.
  • Assist with warranty claims, rebate applications, and installations.
  • Improve our website, marketing, and customer experience.
  • Comply with legal and regulatory obligations

3. Sharing Your Information

  • We do not sell, rent, or trade your personal information.
  • We may share limited information with accredited installers, suppliers, or partners involved in your installation.
  • We may also share data with government or regulatory agencies (e.g. Solar Victoria) for rebate submissions and IT or marketing providers supporting our operations under confidentiality agreements.

4. Data Security & Storage

  • Your personal information is stored securely in password-protected systems and encrypted databases.
  • We take reasonable precautions to protect your data from misuse, loss, or unauthorised access.

5. Cookies & Tracking Technologies

  • We use cookies and analytics tools to enhance website functionality and monitor site performance.
  • You can disable cookies via your browser settings, but this may affect your browsing experience.

6. Access, Updates & Removal

  • You have the right to access and update your personal information at any time.
  • If you wish to view, correct, or delete your data, please contact us using the details below.

7. Links to External Websites

  • Our website may contain links to external sites not operated by Solar Boss.
  • We are not responsible for the content or privacy practices of these websites

8. Contact Us

  • If you have any questions about this Privacy Policy or how your data is handled, please contact us:
  • Solar Boss
  • Email: info@solarboss.com.au
  • Phone: 1300 10 2677
  • Address: 6/31 Elgar Road, Derrimut, Victoria 3026

9. Policy Updates

Solar Boss may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated effective date.